DSL Update
Saturday, February 23rd, 2008I reinstalled the router with Ubuntu Server 7.10, right? Everything's been working well enough. Torrents are still slow, but I was able to run Bittorrent on the router's command line, and it was slow, too, so I think it was just the torrent itself this time. I disabled QoS on the Windows systems and that helped a bit. I would rather that the programs I run have complete, unfiltered access to the network, and if I don't want two programs fighting for power, I'll stop one.
Well, everything was fun... Until about an hour ago, when my brother signed on to World of Warcraft to raid Karazhan again! (I can't, because I'm supposed to be doing school.) Sure enough, the modem started to go on the fritz again, almost immediately. Five crashes in the space of 10 minutes, requiring a manual restart of the modem. Interestingly enough, the new software on the router works far better than the older Debian stuff I was using. If the modem goes down, all I have to do is restart it and reload the router's NIC interfaces and voila! Done. (Took some coaxing on Debian.) All in all, I like the router the way it is, and I not longer think it's the router, which would go with my original instinct, because I found something new.
I was looking to see if maybe there was a new firmware update for the modem (there isn't, of course) and I did a weird search that I didn't normally do to look for firmware, and I found something very interesting on the first hit! "Hey, I recognize that address!" The World of Warcraft official forums. Very, very interesting, indeed. I check it out and the very first line?
We are currently investigating an issue where logging into or playing the game will disconnect your network from the internet.
Woah, what's this? It's a Blizzard issue?
This includes being disconnected from your other programs (instant messenger, Teamspeak/Ventrilo, streaming internet radio, etc) as well as everyone else on the network. This does NOT include just you being disconnected from the game by yourself while everything else works.
That's exactly the trouble I've been having! But wait! There's more:
Thank you all for posting your information. This will help our compatibility department narrow down the problem hardware and acquire it for testing. It looks like ~90% of you have either a Siemens, 2wire or older model Motorola modem or Netgear router.
Guess what modem I have? Oh, yes... Of course! The Siemens. First on the list.
After discussing this problem with our development team, they have told us that it looks like the most recent patch revealed a bug in the hardware that many you have. Our compatibility dept will attempt to narrow what the bug may be and contact the makers of these pieces of hardware so that they can get out a fix.
Blizzard, Blizzard, Blizzard... Don't bet on it. The modem's have had the same firmware version for over a year now. I'm not expecting a firmware update, and you shouldn't beat yourselves trying to get in contact with the manufacturers because they're not going to bother.
Thank you to those of you that took the time to post the information that was asked for in the original post. We have passed this information along to our Quality Assurance department for testing, but as of yet they have not been able to reproduce the problems you all are experiencing. We have made the development team aware of this fact, but as it stands now, I don't know if or when a solution on our end will be possible.
This is, no doubt, in response to people who think this is actually Blizzard's fault. It's not. No software should ever cause this to happen, and it's entirely the fault of the modem manufacturers for releasing fault firmware. Bugs happen, I know, but Blizzard shouldn't have to go out of their way to work around a bug that no other modems are having... That's just stupid.
So... I need to go to town and buy a new modem. A cheap one, just to see how things work. Then, if I get the money, I'll invest in a nice quality DSL modem... And some shielded telephone wiring and network cables. Just a few feet to connect the modem without interference. I also need to pick up a VGA F/F cable, so I can connect stuff to my TV... And set up computers without dragging out the a late 80s 12" viewable 640x480 CRT that flickers like you wouldn't believe.